We have working Internet. Finally. On Friday, someone from Verizon must have finally fixed the issue at the central office. When we got home from work Friday evening, I did a speed test, and it was in the high 6 Mbps range, an acceptable rate for a DSL connection. I streamed a movie on the living ... > Continue Reading
Poor Customer Service
Verizon DSL: Life in the slow lane
About a week ago, my wife Sheri and I noticed a problem streaming to the living room TV. For some reason, we couldn't watch Amazon, Hulu, HBO Go, or even YouTube using our Roku device without constant buffering. We have the Roku connected to the Internet via a wireless connection to our router. To ... > Continue Reading
Marvel Collector Corps charges your credit card when they feel like it
Marvel Collector Corps, the Loot Crate copycat run by Funko, maker of licensed pop culture collectibles, has a lot of problems. I joined their program last April and my first box was shipped to me later that same month. On June 11, I received an email telling me the June box, themed after the ... > Continue Reading
Thinking of joining Marvel Collector Corps? Don’t do it
Marvel Collector Corp, a bi-monthly subscription based collector's box service started up last April. It's like Loot Crate, but it features only stuff associated with Marvel Comics and it's run by Funko, the maker of licenced pop culture collectables. It also costs more than Loot Crate. Marvel ... > Continue Reading
Nike.com has terrible customer service
Saturday, March 14, I ordered a pair of Air Max 90 Essential shoes directly from the Nike.com website. They were on sale. They normally sold for $110 and I got them for $64.97, plus $8.00 shipping. I was told in an email to expect them on March 18. It's March 18 and instead of receiving my shoes, ... > Continue Reading
Comcast changed customer’s name to ‘Asshole’
What's going on with Comcast? The behemoth cable provider is routinely voted the worst company in America for customer service. Now they've been caught changing a customer's first name from Ricardo to "Asshole". They left his last name, Brown, as-is. Go figure. This was discovered when the ... > Continue Reading
