Update (19 July 2014): I wrote this almost a year ago. Sometime between then and now, Gevalia fixed the problem. I’ve now gone through four boxes, and not a single K-Cup has given me a problem. The K-Cups look the same, but they feel as though they are made with a much more rigid plastic. Go forth and buy Gevalia K-Cups without any fear!
If you have a Keurig Gourmet Single Cup Home Brewing System and are looking for new K-Cup packs to try, stay away from K-Cup packs from Gevalia. They’re made different and often result in a mess instead of making a fresh cup of coffee.
Unlike every other brand of K-Cup packs, the ones from Gevalia are made from a real flimsy plastic. They even look different. Instead of having a smooth surface, they have a ripple pattern. I’m guessing this is to give them more stability, making up for the thin, cheap plastic. The problem is, the ripple pattern isn’t good enough. When you put the K-Cup pack into your machine and close it, it often doesn’t puncture the bottom so the coffee can come out. Instead of putting a small hole in the bottom, too often it merely creates a small dent.
Without a hole, the coffee has nowhere to go. Hot water is injected into the top of the K-Cup pack, but it quickly stalls as the water backs up.
The whole thing is incredibly annoying.
To make up for the problem, I started pushing down on the K-Cup pack when I placed it into the maker, forcing the spike at the bottom to puncture it. Even then it wouldn’t put a hole in the bottom. I would push down, and if I didn’t detect a puncture, I would take the K-Cup pack out and put a small hole in it where the dent was. I would then place the K-Cup pack back in the maker, aligning it so that the spike goes into the hole.
What a pain.
I have to figure the people who make the Gevalia K-Cup packs know about this problem, and will fix it eventually. Until that happens, stay away from them. I’m not buying them again until I see something on the packaging about a new improved design. That’s too bad, because Gevalia makes a decent cup of Joe.