Update (19 July 2014): I wrote this almost a year ago. Sometime between then and now, Gevalia fixed the problem. I’ve now gone through four boxes, and not a single K-Cup has given me a problem. The K-Cups look the same, but they feel as though they are made with much more rigid plastic. Go forth and buy Gevalia K-Cups without any fear!
If you have a Keurig Gourmet Single Cup Home Brewing System and are looking for new K-Cup packs to try, stay away from K-Cup packs from Gevalia. They’re made different and often result in a mess instead of making a fresh cup of coffee.
Unlike every other K-Cup pack brand, the ones from Gevalia are made from a real flimsy plastic. They even look different. Instead of having a smooth surface, they have a ripple pattern. I’m guessing this gives them more stability, making up for the thin, cheap plastic. The problem is, the ripple pattern isn’t good enough. When you put the K-Cup pack into your machine and close it, it often doesn’t puncture the bottom so the coffee can come out. Instead of putting a small hole in the bottom, too often, it merely creates a small dent.
Without a hole, the coffee has nowhere to go. Hot water is injected into the top of the K-Cup pack, but it quickly stalls as the water backs up.
The whole thing is incredibly annoying.
To make up for the problem, I started pushing down on the K-Cup pack when I placed it into the maker, forcing the spike at the bottom to puncture it. Even then, it wouldn’t put a hole in the bottom. I would push down, and if I didn’t detect a puncture, I would take the K-Cup pack out and put a small hole in it where the dent was. I would then place the K-Cup pack back in the maker, aligning it so that the spike goes into the hole.
What a pain.
I have to figure out the people who make the Gevalia K-Cup packs know about this problem and fix it eventually. Until that happens, please stay away from them. I’m not buying them again until I see something on the packaging about a new, improved design. That’s too bad because Gevalia makes a decent cup of Joe.