Funimation Roku app will not allow streaming of TV-MA programing - Bent Corner

Funimation Roku app will not allow streaming of TV-MA programming

The Funimation Roku app, FunimationNow (version 1.0 build 110) will not allow me to stream TV-MA rated content. I can watch such content on my computer or on my Xbox One, but not on any of my Roku devices.

When I try to watch a show that’s rated TV-MA, I see a blue screen with the words, “Sorry! This video contains mature content.”

I contacted Funimation support because that is what it said to do in their online FAQ when presented with this error. The person from Funimation emailed me back asking what device I was using to stream programming to my TV. When I told them I was using the Roku, this was the response:

Hello Rick,

Thank you for contacting Funimation Support.

We apologize that your premium subscription isn’t allowing you to view TV-MA content through our new app.

We are aware of some issues with our newest apps and we’re working with our Development Team to get this fixed as quickly as possible.  We have escalated your account to our Development team for review, and we’ll contact you as soon as we hear any updates.

In the meantime, you can still enjoy your full Funimation subscription on our website or through one of our current/legacy apps.  We appreciate your patience as we work to get this resolved and we apologize again for the inconvenience.

Please let us know if you have any additional questions.

Thank you!
Michael
Funimation Support

So there seems to be a problem with the Roku app. That would have been nice to know sooner. Before this email, it didn’t even occur to me to try watching streaming content on my computer or my Xbox One.

This is beyond annoying considering that I’m paying for a Funimation premium account, and because their app for the Roku isn’t working correctly, I can’t use their service the way I want to. I want to watch anime on the TV, not the computer. One of our TVs has an Xbox One, but I despise the interface on the Xbox One. It’s overly complicated and using the controller as a remote control leaves a lot to be desired. It times out after so many minutes.

Funimation Roku app will not allow streaming of TV-MA programing - Bent Corner
The Funimation app on Roku will not allow me to watch Attack on Titan because it’s rated TV-MA.

FunimationNow is the only app on Roku, so Michael’s advice on using a current/legacy app is not very helpful. I don’t even know what that means, current/legacy. Aren’t they the opposite of each other?

I just want to watch anime in English on my TV like a civilized person. I’m more than willing to pay for the privilege. Is that asking too much? I think not. Granted, my life-long appreciation of Japanese culture should have prompted me to learn the Japanese language, making Funimation and it’s extensive English dubbed library an unnecessary thing to have access to. In my defense, I’m incredibly lazy, and I’m not even as fluent in the English language as I really ought to be. I still don’t quite understand when to properly use the words who or whom. Not really.

Rick @ Bentcorner.com

I'm originally from southern California, but western Maryland is my home now. This is my blog. It's where I write about whatever I feel like writing about, when I feel like writing.

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22 thoughts on “Funimation Roku app will not allow streaming of TV-MA programming”

  1. Same issue here but, if I select an episode directly instead of hitting the Watch button the error does not occur and the show starts playing.

    1. I choose an episode directly and I still get the error and can’t watch the episode. I really wish they were updating the news section of their website since they took the forums down.

  2. Maybe we need to flood their phone lines. I’m sure they’ll get tired of us calling and bitching that way. There is no choice when it comes to upgrading on Roku. It forces the upgrade, so when you start up the app, you’re stuck with the new one. It’s not like Roku users intentionally chose to update.

  3. There’s a similar problem with the Android app as well. No mature content will play on the app at all, this just started recently as I only just re-subbed this week. Gives a weird prompt and all you can do is leave the episode. I was going to search their forums for this issue too but it seems they’ve taken their forums down entirely. Funimation really is terrible.

  4. I had the same issue, luckily for me an uninstall/ reinstall of the Roku app and solved the issue. Didn’t fix the problem i have if the video going bad every one and as whole though.

  5. yeah i got the same response.but i have a different problem when watching a show or just it sitting on the menu it wil crash and cause the remote not to work.the back,home, play buttons nothing will work. have to unplug the box just to get off the video or menu. also noticed some video’s are not even on the new servers you can see the cover but video’s do not appear.some tv ma episodes that are supposed to be uncensored on all access pass or premium accout was censored.

  6. I got the same response this weekend, when their offices are supposed to be closed (Sunday 12:18am). I suspect Michael isn’t a real person. Lol My issue though is subsciption content not viewable on Roku app, and not being able to log in at all on the Android app.

  7. hey your lucky I can’t even connect on roku to fun now,i can pay for it but when I try to watch it won’t even give me the sign in

  8. Go to your account settings on a computer. There should be somewhere for video preferences. Then there’s an option to restrict mature content. Turn it off.

  9. They fixed it! Go online to your account preferences on the FUNimation website, you can turn off the setting that blocks mature content I did it then retried on my Xbox (AOT) and it worked instantly

  10. Login to funimation.com and go to your preferences. Here it has a setting for blocking mature content. Turn this off. Then reset your Roku Roku and try watching it via FunimationNow on the Roku again. This should have solved the issue, as it did so for me.

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