GoDaddy’s Managed WordPress hosting is a terrible product. One of its most annoying aspects is how slow the backend is. Use GoDaddy’s Managed WordPress hosting and need to make a change, install a plugin or add a widget, you’re going to wait.Continue Reading
WordPress allows users to rate themes and plugins. The rating system is based on users leaving one to five stars, one being awful and five being great. Users can also explain why they love or hate a theme or a plugin. Other WordPress users can then see the overall review and read these reviews. They can use this information to make informed decisions on the themes and plugins they choose for their site.Continue Reading
When I realized I needed to move my blog’s hosting provider from Site5, I decided I would move it to GoDaddy. I wanted to try the Godaddy Managed WordPress product. I heard an interview on WP Tavern’s WordPress Weekly podcast with Gabriel Mays, head of WordPress products at GoDaddy. I had a bad opinion of GoDaddy, but Gabriel Mays sounded like a decent enough guy and if he was in charge of WordPress at GoDaddy, maybe things were better there.
It turned out that I was wrong. Not about Gabriel Mays, but with GoDaddy. It’s just as awful as I thought it was. In fact, it’s even worse.
Up until moving to GoDaddy, I’ve managed all aspects of the WordPress installation. Their GoDaddy Managed WordPress product is different in that they take care of all the management tasks. They take care of all updates to WordPress and they even do a daily backup. The backup feature was very attractive to me in that backing up a WordPress site with a lot of posts can be troublesome.
WordPress released version 4.7 last week. When I paid GoDaddy for a year of Managed WordPress hosting, I was under the assumption they would take care of updating WordPress automatically. I thought this because this is what it said on the GoDaddy website.
As of writing this post, my blog is still running WordPress version 4.6.1.
Yesterday I decided to reach out to GoDaddy support via their chat tool. After a long wait, I was the 20th customer in queue, I was connected to a person named Jeffery.
I explained the issue multiple times. Jeffery first tried to talk me into adding Managed WordPress hosting my account so the updates would happen automatically. I explained I already had Managed WordPress, that is why I was contacting him. Once it sounded as though he understood why I was contacting GoDaddy support, he asked me to wait while he researched the problem. This is what he came back with:
Thanks for waiting Rick. I verified further and the changes made on your account are automatically done by our wordpress experts.
These new versions of wordpress are tested first on our hosting settings to make sure that they are safe and stable. Once the tests are completed – the changes will take effect automatically without your need to do anything
In most cases these changes are made in 24 hours once the tests on the hosting settings are completed.
So the reason my blog hasn’t been updated to the latest version of WordPress is that the GoDaddy WordPress experts haven’t decided yet if WordPress 4.7 is safe and stable.
This is so ridiculous. If my account wasn’t using the Managed WordPress product, I could take two minutes and do the update myself. Because I’m paying for the Managed WordPress product, I can’t upgrade my blog to the latest version of WordPress. I have to wait for their WordPress experts to do it.
I’m never paying for WordPress hosting by the year ever again. Hosting has always been the greatest weakness with WordPress. You never know when your hosting provider is going to cut corners and just not do what they’re supposed to do. Before Site5 was sold to EIG, I didn’t have any problems with them. Once EIG took over, they fired the Site5 support staff. I didn’t know this. I found out about it after I submitted a support ticket for another website I managed and it took them over a month to even look at it.
Even if I move my blog to another hosting provider and cancel my GoDaddy account, I’m out the money I paid for a full year of hosting.
I hate getting ripped off. I feel that’s what GoDaddy is doing.
Close to three years ago, I wrote about my terrible experience with Headway Themes, a premium framework theme builder for WordPress. Vesped Inc., owned and operated by the father and son team of Grant and Clay Griffiths, produces Headway Themes.
I thought Headway was pretty terrible. It was hard to use, and it was incredibly buggy. The backend interface was sluggish and painfully slow.
What was even worse than the software was the support. Since it was a premium WordPress theme, meaning a person had to pay money for the privilege of using it, support is one of the things you are paying for when you buy Headway.
Official support is usually not something I require. I enjoy solving issues on my own. As a former tech support specialist for an e-commerce platform, I know only too well that some people need constant hand-holding and step-by-step guidance from tech support. I am not one of those types of people.
With Headway, it was different. The software was so buggy and hard to use, official support from Vesped was a necessity. The problem is that Vesped relied mostly on a member-only forum for help. Before any question could be answered, you were required to go to a screen in Headway and capture all your system settings. The reason? I think so they could blame your hosting provider and the server your website was on for most problems.
Message board tech support has always struck me as the worst way to handle support. Not only did you have people working for Vesped in an official capacity, but you also had message board know-it-alls chiming in with advice. I’ve found these type of folks often don’t know what you are asking about, but they attempt to put forth answers so that they can bump up their post count.
It can get annoying.
Fast forward to today and it would appear the wheels have fallen off at Vesped. They released yet another buggy version of Headway and then proceeded to go radio silent with their customers.
For whatever reason, Vesped parted ways with their entire support team, leaving only Clay Griffiths to field support questions, reportedly something he hasn’t been doing lately. It would seem he is focused more on Pressmatic, premium software that allows you to install WordPress on a Mac.
Vesped’s behaviour creates a real problem for the consumer. Anyone going to the Headway Themes website will not learn about these problems until after they pay for the software and then get access to the member-only forums. Vesped offers a 30-day money back guarantee, but considering that they no longer have a support team, and Grant and Clay Griffiths are not answering emails, getting your money back within 30 days may be problematic.
Stay away from Headway Themes. Stay away from anything associated with Vesped. I would also stay away from Pressmatic. Anyone wishing to run WordPress on their Mac can use MAMP. It’s free. It’s what I use and it works great.
The 2015 Hugo Award nominees were announced yesterday, and the list of nominees is reportedly rife with controversy.
I wouldn’t know. I look at the list of finalists for Best Novel, do a quick mental check to see if I’ve read any of them, and then generally move on with my Internet browsing. The list of finalists is controversial supposedly because lists were published encouraging voters who to nominate, not based so much on the merits of the work, but on the political leanings (or lack of political leanings) of the finalists.
Some have criticized the Hugo Awards for being manipulated by so-called Social Justice Warriors (SJWs), people who believe white men have too much clout and power at the cost of non-white, non-men. SJW’s try to even the playing field by promoting, usually on Twitter and Tumblr, less deserving women and minorities over more deserving white men.
Or maybe the women and minorities are more deserving than the white men, but the white men are getting ahead because their whiteness or maleness is just too overpowering, like too much Old Spice slapped on by an octogenarian with a head-cold.
The main list of recommended nominees was Sad Puppies 3, published by writer Brad R. Torgersen. Many of the finalists on the Sad Puppies 3 slate made the final cut and are now in the running to be winners of the 2015 Hugo Award.
The Hugo awards are weird. Though they said to be the most “prestigious” award in the world of science fiction, fantasy, or speculative fiction. The cold hard fact of the matter is anyone willing to fork over $40 for a membership to Worldcon, can nominate finalists and vote for the Hugo Awards.
Anyone means anyone. Technically, you don’t even have to be a fan of the genre. If you have $40, your opinion is just as important as anyone else who is voting for the Hugo Awards.
What this “controversy” really does is illustrate just how meaningless and stupid the Hugo Awards are. If you have an extra forty bucks and you’re willing to spend it for the privilege of voting, your say is just as important as anyone’s.
As I said earlier, I mostly pay attention to the list of Best Novel nominees. With this year, I haven’t read any of the titles nominated. That’s not to say I won’t eventually. I purchased Ancillary Justice, the first book in the same series of Ancillary Sword, I just haven’t read it yet. I also want to read The Goblin Emperor. Although I have never heard of it before, it sounds like an interesting read.
These two books that I want to read, Ancillary Sword and The Goblin Emperor did not appear on the Sad Puppy 3 slate, yet were nominated anyway. They also seem to be the only novels written by women. The other books nominated for Best Novel did appear on the Sad Puppy 3 slate.