Funimation‘s Roku app, FunimationNow (version 1.0 build 110) will not allow me to stream TV-MA rated content. I can watch such content on my computer and on my Xbox One, but not on any of my Roku devices.
When I try to watch a show that’s rated TV-MA, I see a blue screen with the words, “Sorry! This video contains mature content.”
I contacted Funimation support because that is what it said to do in their online FAQ when presented with this error. The person from Funimation emailed me back asking what device I was using to stream programming to my TV. When I told them I was using the Roku, this was the response:
Thank you for contacting Funimation Support.
We apologize that your premium subscription isn’t allowing you to view TV-MA content through our new app.
We are aware of some issues with our newest apps and we’re working with our Development Team to get this fixed as quickly as possible. We have escalated your account to our Development team for review, and we’ll contact you as soon as we hear any updates.
In the meantime, you can still enjoy your full Funimation subscription on our website or through one of our current/legacy apps. We appreciate your patience as we work to get this resolved and we apologize again for the inconvenience.
Please let us know if you have any additional questions.
So there seems to be a problem with the Roku app. That would have been nice to know sooner. Before this email, it didn’t even occur to me to try watching streaming content on my computer or my Xbox One.
This is beyond annoying considering that I’m paying for a Funimation premium account, and because their app for the Roku isn’t working correctly, I can’t use their service the way I want to. I want to watch anime on the TV, not the computer. One of our TVs has an Xbox One, but I despise the interface on the Xbox One. It’s overly complicated and using the controller as a remote control leaves a lot to be desired. It times out after so many minutes.
FunimationNow is the only app on Roku, so Michael’s advice on using a current/legacy app is not very helpful. I don’t even know what that means, current/legacy. Aren’t they the opposite of each other?
I just want to watch anime in English on my TV like a civilized person. I’m more than willing to pay for the privilege. Is that asking too much? I think not. Granted, my life-long appreciation of Japanese culture should have prompted me to learn the Japanese language, making Funimation and it’s extensive English dubbed library an unnecessary thing to have access to. In my defense, I’m incredibly lazy, and I’m not even as fluent in the English language as I really ought to be. I still don’t quite understand when to properly use the words who or whom. Not really.